The partnership focused on deploying Starlink services to several JCU sites and student accommodations across Thursday Island, Burketown, Dajarra, and Emerald. These installations included introductory modules offered free of charge to help prospective students explore higher education opportunities. Additionally, JCU extended the service to its research stations at Fletcherview Station and Orpheus Island, ensuring consistent internet connectivity for academic and operational needs. A unique portable solution, ARNI™ Air, was also introduced in Emerald to address the communication challenges faced by students in temporary accommodation.

Before adopting satellite connectivity, JCU faced significant barriers in providing reliable internet access to remote areas. The prior 4G-based system was plagued by limited reception, bandwidth constraints, and frequent outages, particularly in regions reliant on aging telecommunications infrastructure. For instance, Orpheus Island experienced weekly internet outages, disrupting research and education activities. Additionally, Emerald’s unreliable communications hindered students’ ability to access JCU programs and resources, further isolating them from educational opportunities.